Frequently Asked Questions

WHAT DOES THE SOLAR ENERGY CONSULTING EXTENDED WARRANTY COVER?

The Solar Energy Consulting Warranty Protection Plan is geared towards providing our clients with one of the longest and best protection warranty coverage available on the market. Our 30-year warranty protection plan ensures that you and your loved ones are securely covered.  Our warranty coverage includes solar panels, inverters, roof penetration and labor.  In the event that the manufacturer of the components of your solar system becomes insolvent, you would have already had in your hands, insurance certificates for your protection and peace of mind.

WHAT HAPPENS IF I SELL MY HOUSE/BUSINESS?

The Solar Energy Consulting Warranty Protection Plan is geared towards providing our clients with one of the longest and best protection warranty coverage available on the market. Our 30-year warranty protection plan ensures that you and your loved ones are securely covered.  Our warranty coverage includes solar panels, inverters, roof penetration and labor.  In the event that the manufacturer of the components of your solar system becomes insolvent, you would have already had in your hands, insurance certificates for your protection and peace of mind.  In the event that you sell your house, the warranty protection plan is fully transferable to the new  business or homeowner and there is no additional cost to you nor the new owner.

DOES THE SOLAR ENERGY CONSULTING EXTENDED WARRANTY PLAN COVER FOR ROOF DAMAGES?

Our warranty cover roof penetrations.  We stand by the quality of workmanship in your solar installation process.  In the event that there is a leak which is attributed to the solar installation on your roof, we will repair the leak at no cost to you.  Please note that your original roofing contractor would be responsible for warranty on your roof in general, hence we take responsibility for leaks caused as a result of our workmanship.

DOES THE SOLAR ENERGY CONSULTING EXTENDED WARRANTY PLAN COVER THE ROMOVAL AND REPLACEMENT OF THE PANELS IF I WANT TO REPAIR/REPLACE MY ROOF?

The answer to this is no.  Solar Energy Consulting provides you with a long term solution for your solar system investment.  The solar installation is a long term investment and we ensure that we cover all the bases before we commence installation.  Areas like the condition of your roof in terms of age and wear and tear are assessed and discussed with you before you make the commitment for solar.  Our years of experience, partnerships and synergies gained in the solar business afford us different avenues that can be made available to you as a homeowner or business in getting your roof repaired or replaced prior to your solar installation at low costs to you and your family. While we will not cover these costs, we will make ourselves available to serve you during this process so that your system will be up and running as quickly as possible.

HOW DO I FILE A CLAIM?

The claim process is simple and easy to follow.  Please notify us of your claim and we will provide you with the relevant form and we will guide you throughout the process.

ROOF MOUNTS - WILL THEY DAMAGE MY ROOF?

When properly installed, panels protect the areas directly below them.

Added shading often reduces heating/cooling costs in the rooms located beneath

We thoroughly inspect roof integrity before we install panels.